Mindful Communication with Clients and Investors
Before offering solutions, mirror what you heard: facts, feelings, and intent. Confirm accuracy, then propose next steps. This slows the moment and deepens rapport. Try it on your next call and share how the tone of the conversation shifted.
Mindful Communication with Clients and Investors
Write the draft, pause for three breaths, reread through the recipient’s eyes, then soften language where needed. Add one sentence clarifying intention. Post a before-and-after snippet (redacted) to our thread and inspire kinder digital exchanges.